FAQ

What size should I choose?

Use our size guide to compare your measurements. Still not sure? Email admin@boholaneaustralia.com.au with the style and your usual size and we'll help.

What if the size isn't right?

We offer size exchanges on all items, including sale and final-sale items, subject to availability. Contact us within 30 days of delivery. You pay to send the original item back; we send the replacement to you at no charge. Items must be unworn, unwashed and in resalable condition with original tags attached. Details are in our Refund and Returns Policy.

Can I return something because I changed my mind?

Eligible regular-priced items can be returned within 30 days of delivery if they are unworn, unwashed and in resalable condition with tags attached. You pay return postage. Change-of-mind returns are not available on sale, clearance or final-sale items, although size exchanges are. Your rights under the Australian Consumer Law are not affected.

How much is shipping, and how long does it take?

Shipping is free on all Australian orders placed until 31 October 2026. We dispatch orders within 1–4 business days (excluding weekends and NSW public holidays) with Australia Post, and send tracking when your order is on its way. From 1 November 2026, unless we announce otherwise, standard shipping is A$15, or free on orders of A$149 or more.

Do you ship overseas?

Not at the moment. We currently ship within Australia only.

What are your dresses made of, and how do I care for them?

The fabric and care instructions are listed on each product page. Many of our styles are rayon, which is soft and breathable and can naturally crease. Where a style says hand wash in cool water and drip dry, that is the best way to keep it looking its best.

Can I pay with Afterpay?

Afterpay is available at checkout, subject to Afterpay's approval.

Who are you, and how do I contact you?

Boho Lane Australia is an Australian-owned online boutique based in Penrith, NSW (ABN 93 139 590 874). Email admin@boholaneaustralia.com.au. We aim to reply within 24 hours on business days (Monday–Friday, 10:00 am–4:30 pm Sydney time).