Shipping policy

Shipping Policy

Last updated: 1 October 2026

All prices and shipping charges below are in Australian dollars (AUD).

Processing

We generally dispatch orders within 1-4 business days, excluding weekends and NSW public holidays. During sales or other high-volume periods, processing may take longer. We will send tracking details when your order is dispatched.

Australia

Free standard shipping: all Australian orders placed until 31 October 2026.
From 1 November 2026 (unless we announce otherwise): standard shipping is A$15 for orders from A$1 to A$148.99, and free for orders of A$149 or more.

Orders are sent with Australia Post. Delivery estimates shown at checkout or by the carrier begin after dispatch and are estimates only.

Where we ship

We currently ship within Australia only.

Address changes

Please check your delivery address before ordering. Contact us immediately if it is incorrect. We cannot guarantee an address can be changed after dispatch. Nothing in this section limits rights relating to our error or obligations under the Australian Consumer Law.

Delays, loss and damage

Carrier delays can occur. If an order is materially delayed, lost or damaged, contact us at admin@boholaneaustralia.com.au. We will investigate with the carrier and provide any remedy required by the Australian Consumer Law. Our responsibility to you is not avoided merely because a third-party carrier handled the parcel.